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Fleet & Devices

The Fleet & Devices section brings remote monitoring and management (RMM) directly into AtlasOS through integration with Level.io. For internal IT departments, this provides a centralised view of every endpoint across the organisation — laptops, desktops, servers, and mobile devices — alongside support tickets and security posture data.

The Fleet & Devices group appears in the sidebar expanded by default, giving immediate access to fleet status, alerts, asset lifecycle, and security posture.

Connecting Level.io​

  1. Navigate to Administration > Integrations > RMM+.
  2. Enter your Level.io API credentials (API key and organisation ID).
  3. AtlasOS syncs your endpoint inventory, alert policies, and device groups.
  4. Map Level.io device groups to AtlasOS departments for organised reporting.

Once connected, endpoint data flows into AtlasOS in near real-time.

Fleet Dashboard​

The fleet dashboard provides an at-a-glance view of your entire endpoint estate:

  • Total devices — count of managed endpoints by type (laptop, desktop, server, mobile).
  • Online / offline — real-time connectivity status across the fleet.
  • Alert volume — active alerts by severity (Critical, Warning, Informational).
  • Health score — aggregate fleet health metric based on patch status, uptime, and alert frequency.

Device Inventory​

The fleet view lists all managed endpoints with:

  • Device name and type — hostname, hardware model, and device category.
  • Operating system — OS version, build number, and agent version.
  • Last check-in — when the device last reported to Level.io.
  • Health status — online, offline, degraded, or alerting.
  • Assigned department — which department or team owns the device.
  • Assigned user — the individual the device is allocated to.

Click any device to view detailed hardware inventory, software inventory, patch status, and alert history.

Alert Queue and Triage​

Level.io alerts are ingested into the AtlasOS alert queue:

  • Alerts are categorised by severity: Critical, Warning, Informational.
  • Each alert links to the originating device and its assigned department.
  • Technicians can acknowledge, escalate, or resolve alerts directly from the queue.
  • Unresolved critical alerts are surfaced on the main dashboard.

Creating Tasks from Alerts​

When an alert requires hands-on work:

  1. Click Create Task from the alert detail view.
  2. AtlasOS pre-fills the task with device context, department, and alert details.
  3. The task appears in the Service Desk section alongside other support work.

Monitoring Endpoint Health​

The fleet monitoring view tracks key health indicators across the estate:

  • Uptime and availability — device uptime percentage over configurable periods.
  • Resource utilisation — CPU, memory, and disk usage trends (where agent data is available).
  • Patch currency — how many devices are current, pending, or overdue on patches.
  • Agent health — Level.io agent status and version currency.

Threshold-based alerts trigger automatically when health indicators fall below configured targets.

Fleet Reports​

Generate fleet-level reports covering:

  • Device health summary — uptime, offline frequency, alert volume per device.
  • Patch compliance — percentage of endpoints with current patches, by department.
  • Alert trends — alert volume over time, most common alert types, mean time to resolution.
  • Department fleet health — device counts, health scores, and issue density per department.