Welcome to Pharmacy on AtlasOS
AtlasOS is purpose-built for retail pharmacies — whether you operate a single community dispensary or a multi-branch chain. The platform adapts its terminology, modules, and sidebar layout to match how pharmacy professionals actually work, with dedicated tools for point-of-sale, stock management, supplier procurement, and regulatory compliance.
Already familiar with AtlasOS from another vertical? The core platform is the same. This guide covers what is different when your firm type is set to Pharmacy.
How AtlasOS Adapts for Pharmacy
When you select Pharmacy during onboarding, the platform applies pharmacy-specific terminology throughout the interface:
| Standard Term | Pharmacy Term |
|---|---|
| Client | Patient |
| Clients | Patients |
| Engagement | Script / Sale |
| Compliance | Regulatory Deadlines |
| Service | Product |
Your sidebar is relabelled accordingly — you will see Patient Care where other verticals see "Entities", Regulatory instead of "Compliance Calendar", and a dedicated Pharmacy group containing POS, Stock, and Procurement tools.
Enabled Modules
The following modules are active by default for Pharmacy:
| Module | Purpose |
|---|---|
| Smart Inbox | Route supplier correspondence, regulatory notices, and patient queries |
| Tasks | Manage deadlines, follow-ups, and internal assignments |
| Compliance Calendar | Track SAPC renewals, DOH inspections, and regulatory deadlines |
| Client Portal | Secure document exchange with patients |
| Onboarding Forms | Collect patient intake information |
| Chat | Internal team messaging |
| AI Agents | AI-assisted document triage and deadline detection |
| Retail POS | Process prescriptions, OTC sales, and walk-in transactions |
| Inventory | Track stock levels, batch numbers, and expiry dates |
| SCM Purchasing | Manage suppliers, purchase orders, and goods receiving |
Time Tracking and Billing are disabled for the Pharmacy vertical. This is a retail practice type, not a professional services vertical. Revenue is captured through POS transactions, not billable hours.
Compliance Bodies
AtlasOS tracks regulatory obligations for South African pharmacies under:
- SAPC — South African Pharmacy Council
- DOH — Department of Health
- SARS — South African Revenue Service
- DOL — Department of Labour
Compliance templates for SAPC annual fees, B-BBEE certification, and DOH inspection schedules are available out of the box.
Obligation Types
SAPC_ANNUAL_FEE— annual pharmacy licence renewalB_BBEE_ANNUAL— Broad-Based Black Economic Empowerment certification
Supported Entity Types
- Individual (patients, sole-trader suppliers)
- Company (suppliers, corporate entities)
Default Landing View
When you log in, you land on the Tasks view — your central hub for regulatory deadlines, stock alerts, and day-to-day operational items.
Getting Started
- Create your practice — sign up and select Pharmacy as your firm type
- Configure your regulatory calendar — set up SAPC licence renewals, DOH inspection schedules, and SARS deadlines
- Set up POS — configure your point-of-sale for prescriptions and OTC sales
- Import your product catalogue — add products with NAPPI codes, schedule classifications, and pricing
- Configure suppliers — add your pharmaceutical distributors and set up reorder preferences
- Connect Gmail — link your email to enable Smart Inbox routing for supplier and regulatory correspondence
General platform features such as Smart Inbox, AI Advisory, and Practice Admin are documented in the Accounting section. The same features apply to Pharmacy — only the terminology differs.